Q: How can I install the Multinational Tourism Agency mobile application?

A: Hello and thank you for reaching the Call Centre of the Multinational Tourism Agency. In order to install the application on your local device, you are required to first download it from the app store of your platform. These are the following places where to download the app:

iPhone – App Store

Android – Google Play

Windows Phone – Windows Store

After downloading the application, simply click on it and the software will do its job and will install the app on your device. I hope that I clearly answered your question and in order to get more details about the agency, please visit the online platform www.locations-vacances-weekend.com.

Q: How can I cancel the booking of a travel offer?

A: Hello and thank for reaching the Call Centre. In case you want to cancel a travel offer booking, you just need to contact the agency’s office and to tell them your problem.

At the moment you have finished booking your package, you were provided with a code number. When making the cancellation, you are also requested to provide to the office the identification number of the reservation.

In case you are willing to replace the cancelled offer with another one, you have 3 months available to do so. In this period, the money paid to the agency will be available to be reused by you.

If you exceed the 3 months period, all the money transferred into the agency’s bank accounts will be fully retained by them and you don’t have any legal possession upon them.

I hope that I made myself clear and you understood the term and considerations of the agency’s policy. In order to get more information, or to solve any other encountered problems, please reach us again or visit the online platform www.locations-vacances-weekend.com.

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